Maybe you were lucky, or Zalman are ok in Europe (or you work for Zalman), but their international service, which (is supposed to) covers New Zealand, is utter rubbish. I would highly recommend AGAINST purchasing any Zalman products , as their support appears to be pretty much non-existent, at least...

I would highly recommend AGAINST purchasing any Zalman products , as their support appears to be pretty much non-existent, at least in my part of the world (New Zealand). I've lost the the metal braces needed to secure the cooler to the CPU, and have been emailing them for months trying to find out ...

I would highly recommend AGAINST purchasing any Zalman products in Australasia, as their support appears to be pretty much non-existent in this part of the world, unless you can be sure the shop you buy it from will guarantee the product. I'm in NZ, and have lost the metal braces needed to secure th...

I've had a completely different experience with Zalman. I've lost the metal braces needed to secure the cooler to the CPU, and have been emailing them for months trying to find out how I can obtain replacements. They have completely ignored me, not even one reply yet, and now I'm the proud owner of ...