Jim Byram wrote:
A friend has had one for quite a while and the software has issues that weren't being addressed so he finally gave up on it. Hopefully, Seagate will deal with such things.
That would be me.
I have owned a Mirra unit for several years - long before Seagate bought the company. It's outer appearance is very similar to the reviewed unit.
In concept, it seems like a nice idea. But mine's as noisy as the review says. The good news is it's connected by a LAN, so you can put it far away - say in the basement. I actually thought that part was a good idea, as it removes the backup a bit from the location of the working system.
My main concerns with it as a backup product were:
1. It cannot be configured to auto-shutdown by a UPS.
2. You cannot backup a whole drive, as noted in the review.
3. It saves up to 8 versions of a file, as I recall, but can only be operated in "continuous" backup mode. Thus if you save a file a number of times in a day you quickly have no backup older than the current day. I solved this by using a software product to make a local backup daily, and having the Mirra backup from there.
4. Version 1 of the software gave no indication that connection to the sever was lost unless you open the Mirra UI.
Version 2 of the software only adressed #4 of the above list - now the tray icon on the client machine turns from red to gray when the connection is lost.
But the upgrade brought a new issue - it required the HD to be re-written totally, with loss of all existing backups. There was no provision to off-load them except for one file at a time.
Version 2 also brought frequent failures to connect to the server, and a minor upgrade caused total failure to connect. Mirria support has not provided any useful assistance. So it's now an expensive paperweight, and I use another backup system.
Neither Mirra nor now Seagate has responded to concerns about any of the above issues.