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 Post subject: Re: Update, the hopefully truely new motherboard has arrived
PostPosted: Thu Nov 27, 2003 5:12 am 
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Lilla wrote:

Red flag #1, the anti-static bag that the board is in says "Jun 2003", where as the board I returned was dated "Jul 2003". The serial numbers, see below, are consistent with these date stamps.

Red flag #2, the inside static bag has two yellow Attention http://www.intel.com labels, just like the one I returned had. Again the top one is in tack and can be lifted up easily as it is hardly stuck at all. The bottom yellow sticker has been torn.

This one has inside sticker that has been opened; outside out shows no evidence of having been opened before; board is older than the first one they sent out.

Makes me wonder what kind of games they are playing with these motherboards.

So, I just wrote a steaming reply to their RMA department, we'll see what they say. I've very disappointed that I have to deal with, and cannot get on with building the computer.

Lilla


Man, I would be one pissed off motherf*cker if i was you. That's BS.

Looks lile ZZF either got themselves an entire shipment of refurbed boards or they're running a scam. I'd be inclined to tell ZZF to stuff it and to issue you a full refund for the board and the shipping cost. If they give you any crap, tell them you're going to the BBB about them selling refurbed parts as new.

FYI, apparently the latest rev 875PBZs aren't in the pipeline yet. There's a few of us that have been scouring the countryside looking and haven't come up with diddly yet. The board you want will come in a box with an "AA number" (sort of a SKU number for Intel) of "C26680-302"on the UPC code sticker. The "302" is the key to getting the latest board. If it says "205' or "206", it's an earlier one. If you stay in touch with the giant 875PBZ Abxforums thread you'll probably get the most up to date info about availability.

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 Post subject:
PostPosted: Thu Nov 27, 2003 11:19 pm 
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Joined: Sun Oct 19, 2003 5:02 pm
Posts: 134
Ralf, thanks for the support and advise. I agree, the best option is the one you outlined.

The board they sent this time (board #2) is C26680-205 Jun 2003, the first one they sent was C26680-206 Jul 2003. I dug around in Intels Product Change Notification for boards index, and looked at each PCN related to D875PBZ but it didn't actually tell what the change was for 205 to 206, but I suspect 206 is better in some way than 205.

I'll keep you posted. I have been following the 875PBZ Abxforums thread for information on the coming C26680-302. I sure hope it's sooner rather than later. I've got all the other new parts here waiting...

Lilla


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 Post subject: ZipZoomFly to issue a refund on motherboard.
PostPosted: Fri Nov 28, 2003 11:46 am 
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Joined: Sun Oct 19, 2003 5:02 pm
Posts: 134
RESOLUTION: I have accepted ZipZoomFly's offer to refund my money on the Intel BOXD875PBZ motherboard I purchased from them.

The product I purchased included free 2nd day shipping, so there are no shipping charges to refund here. They are sending me a mailing label to cover the return shipping of board #2, as they did for the return of board #1.

Their reply (posted below) seems almost an admission of selling refurbished as new. In addition, I now question their inventory/RMA practices because board #2 they sent is older than board #1 they sent.

ZipZoomFly wrote wrote:
A request was made to send you a brand new sealed board. Unfortunately we cannot control over what's inside the sealed box and we do not open all the boxes and check them out.

In the last previous email you advised that you would only keep the box if in fact the board is refurbished by Intel themselves. If the board has an original Intel seal, it is refurbished by Intel themselves.

As we cannot guarantee as to what you will be receiving in the next replacement would you like a refund?

Please note that just because the boards have a manufacturing date of June or July it does not necessarily mean they were refurbished.

Have you tried installing the board yet to see if it even works?


It is telling that they do not say that they will look into this and determine if perhaps a batch of refurbished product has accidently gotten mixed in with the new product, and indeed they say there are no guarantees that board #3 won't have the same problem.

My guess is that ZZF and/or Intel are cleaning out the back rooms of any and all revision 2 (C26680-205 / C26680-206) product before they start shipping the version 3 (C26680-302) product that is expected to show up any time now.

I just received a phone call from them, they tried to convenience me that there really was no problem because ... <insert BS here>.

I told her that I was adding to my list of concerns the fact that ZZF had not expressed an interest in determining why this happened, and twice to the same customer. Did they perhaps receive a batch of refurbished product that accidently gotten mixed in with their new product? And that if they didn't know what was in the boxes they were shipping then why is it that they were not on the phone to their supplier Intel to figure out what was in the boxes so they could know what they were selling.

Her attitude changed, well yes perhaps they should look into what allowed this to happen, and she would issue the RMA for a full refund, and they would send a mailing label.

Lilla


Last edited by Lilla on Fri Nov 28, 2003 12:35 pm, edited 4 times in total.

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 Post subject: Re: ZipZoomFly to issue a refund on motherboard.
PostPosted: Fri Nov 28, 2003 11:49 am 
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Joined: Sat Nov 23, 2002 6:33 am
Posts: 8626
Location: Sunny SoCal
Lilla wrote:
My guess is that ZZF and/or Intel are cleaning out the back rooms of any and all revision 2 (C26680-205 / C26680-206) product before they start shipping the version 3 (C26680-302) product that is expected to show up any time now.

Lilla


Hmmm....sounds like a likely scenario.

Why don't you send me an email to the address in my profile and I'll let you know as soon as I find a source for the new rev board.

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Main Box: Intel i3-3225, Intel DH77EB, 16GB Corsair RAM, 256GB Samsung 830, SS360GP PSU, CM PS07 case.
Music Server: Intel DH77EB + i3-3220, 2xSamsung 2TB F4, Pico PSU, Fractal Define Mini, 2xScythe Fans @250 rpm.


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 Post subject: Note the "standard" mounts have changed, too!
PostPosted: Sat Jul 03, 2004 3:04 pm 
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Joined: Mon Dec 09, 2002 7:11 pm
Posts: 7252
Location: Maynard, MA, Eaarth
Hello:

cmcquistion wrote:
Here's a pic of the new design (from my article):

Image


Please note that the "standard" mounting points have changed for the better as well: they have two different length "fingers" or "leaf springs" that actually provide pretty decent noise reduction *and* still provide grounding and a bit of cooling too, I would imagine. 8-)

A cheap trick for those getting the Evercase 4252 with only one HD cage, and who want to use two hard drives:

Mount the upper HD with the circuit board side down, and the lower HD with the circuit board side up! This provides about 3/4" of air space between the drives instead of having them close together with only about 1/8"...

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Sincerely, Neil
http://neilblanchard.blogspot.com/


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