I spent about 4 hours setting this system up for a client and had to send it back. At idle, the fan noise was significantly noticable in a home office environment (sitting on the floor immediately beside the desk). Once you started using it, the fans kick into high gear and the noise became ridiculous. Easily as loud as my crappy microwave oven. This was a $2,700+ system.
Now I must admit, my client's old PC was also a Dell and it is remarkably quiet, but it's only a P3 1.2Ghz, not requiring as much cooling.
I am starting to look at either the ARM Stealth or Shuttle, but my client is more comfortable going with one of the more mainstream suppliers (ibm, hp, dell, etc.)
, I'm really not trying to turn this reply into an infomercial, but we have encounterd the 'big company' bias more times than I can ever hope to count, and I couldn't read your post without chiming in to help dispell the myth that a bigger company means a better product or better service.
Going with a big name isn't always what it's cracked up to be, and sometimes the customer really misses out on a 'gem' of vendor when they draw the line at the Billion $ level. That's why Lockheed Martin's Missles and Space division, who buy our StealthPC's for some of their engineers
, presented ARM with a distinguished vendor award this year. I have the plaque hanging in my office
And a few other notable ARM customers are NASA, Lawrence Livermore National Labs, Los Alamos National Labs, MIT, and far too many other very satisfied customers to list in this forum.
So perhaps your client would feel more secure with an ARM StealthPC if they also new that ARM Systems has been in business over 18 years, is an Intel Premier Provider, and ranked by the Gartner Group as a 'Leading System Builder'. We also feature genuine USA based technical support from real engineers who actually build and work on our StealthPC's and all live and work here. That's topped off with a full 50 states nationwide onsite service program too.
And don't forget the no-hassle limited moneyback guarantee as well, all outlined in our returns policy in writing so everything is clear and understandable. And to top it off, SPCR members and readers get free freight if they purchase by the end of June.
Feel free to give us a call toll free at 800.276.9450
, or an email firstname.lastname@example.org
, or a PM on the SPCR forums. We'll do our very best to answer any questions in a straightforward manner, and to ensure that your client made the right choice if they decide to go with an ARM StealthPC.
Oops, I can get carried away at times...
OK, off my soap box...
Sincerely though, please let me or Roy know if we can be of service to you and your clients.