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Asus Q87T temperature issues with Akasa Euler case

Posted: Tue Jan 07, 2014 10:44 am
by wheelconnector
Hi,

As requested, I'm starting a new thread for this, since the old thread's title doesn't apply to the topic anymore. So, sorry for kind of double-posting this:

I've run into temperature issues with a fanless build. My setup is as follows:

Akasa Euler case (bundled with a 120w external PSU)
Asus Q87T motherboard
Intel i3-4130T CPU
2x 4GB Corsair Vengeance DDR3-1600 SODIMM
120GB Samsung 840EVO SSD

Attached screenshot shows different monitoring programs. Only one that can read the motherboard's temperatures, though, is CPUID. It shows 110C readings on the board. The screenshot was taken almost immediately after a fresh boot.
I made a log file with HWinfo, but I'm not sure how to post that here; it seems quite extensive.

On another note, Asus Germany (where I bought the boards) has written back in response to my temperature complaint:
"90 Grad ist schon eine recht hohe Temperatur. 1 Gehauesekuehler empfehlen wir mindestens bei solch einem Board."

Loosely translates to:
"90 degrees is a pretty high temperature. At least 1 case fan is recommended with this kind of board."

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Tue Jan 07, 2014 12:49 pm
by quest_for_silence
I think you may do a screenshot of HWiNFO (just the sensors window), as you did for HW Monitor.

The basic idea behind using multiple tools (does ASUS supply its own?), it is to precisely identify the sensor showing that staggering 90°C (and more) temperature, in order to give a meaning to such a measure: and atm you can't trust just the name given by the CPUID tool. Obviously it can be possible that specific reading is really true, but apparently you don't have any other reading pointing out to a system overheating, so it can be also possible to think to that reading as a "false positive" (as I said, atm).

A quick check could be repeating your measures with the motherboard put OUTSIDE any enclosure (so you need at least a CPU cooler, even the Intel stock one), as any motherboard MUST run safely in that condition (so it shouldn't show any too much high temperature).

Moreover, as said by Vicotnik in the original thread, I would also give a look at HW Monitor section inside your UEFI/BIOS, as it can help even more to pick out the right sensor.

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Wed Jan 08, 2014 5:24 am
by FrankL
You haven't really formulated any question that I can answer in your post, but from the cpu and hdd temperature it is very clear that you do not have any temperature issue (as indicated in the thread title).

What you do have is a problem with either program(s) reporting the motherboard temperature, or the sensor which gives these readings.

Ignore the incorrect reading, and there's nothing to worry about...

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Wed Jan 08, 2014 5:31 am
by quest_for_silence
FrankL wrote:Ignore the incorrect reading, and there's nothing to worry about...


He cannot plainly ignore that reading as another identical mobo already failed in that enclosure.

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Wed Jan 08, 2014 6:17 am
by SebRad
Hi, if the board is run outside of a case does the very high reading become much lower? How about with a fan blowing over the board on a 'test bench' (or table or book)?
This will tell if there is an issue with the actual temperature of the component(s) or just with the reading reported by the sensor.

Regards, Seb

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Wed Jan 08, 2014 10:23 am
by wheelconnector
Thanks for all the replies.

So, I just transplanted the setup into an Antec ISK 310-150 (vented case with one 80mm fan) to see how the motherboard would perform. I've got the same readings as before, 110C on the motherboard, so I guess it wasn't the case.

I'm attaching the sensors screenshot from hwinfo.

I don't really know what to think now lol.

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Wed Jan 08, 2014 10:28 am
by wheelconnector
Just to add, with the Antec case open and the system running, I don't feel any heat emanating from the board. I feel as though I should feel some kind of warmth from 110C.

Could it just be that my first board was bad, and this board has bad sensors? lol

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Wed Jan 08, 2014 11:30 am
by Vicotnik
Could be. I would guess that the sensors are fine, more or less. Strange readings are not uncommon, especially from motherboard sensors. Monitoring programs tend to read a missing sensor as a constant high value etc.

Temp reporting is really just an indicator pointing to the source to a potential heat related problem. No problem - no big reason to check the temps. But since your last board died, best make sure. :) Can you check the UEFI/BIOS temp readings?

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Wed Jan 08, 2014 12:51 pm
by CA_Steve
Either the sensor is bad or the heatsink isn't seated well. Have you looked into re-seating the heatsink for the chipset?

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Wed Jan 08, 2014 1:15 pm
by quest_for_silence
wheelconnector wrote:Could it just be that my first board was bad, and this board has bad sensors? lol


Do you have the latest BIOS on your mobo?
Does SpeedFan notice those temperatures in the Configure/Temperature tab? At any rate, you should try to match the HW Monitor/HWiNFO/SpeedFan/AI Suite readings to better evaluate them.
Do you have a spare high speed large fan to make some tests in cooling the mobo (try to see whether or not those temps eventually change)?
Last but not least, have you checked the two boards (the failed and the current) serial numbers (...just in case)?

Re: Asus Q87T temperature issues with Akasa Euler case

Posted: Fri Jan 10, 2014 10:03 am
by sjoukew
If you touch the heat sink when the CPU is hot, the heat sink should also be very hot. If the heat sink is cold, I should worry about the contact between the CPU and the cooler.
If the contact isn't good, the CPU will overheat and eh cooler should remain cold.

An other program to show the CPU temperature is http://www.alcpu.com/CoreTemp/
That should be very reliable.