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 Post subject: D.O.A Antec P180 SPCR Special Edition
PostPosted: Wed Aug 03, 2005 8:51 pm 
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Joined: Sat Jul 23, 2005 4:15 pm
Posts: 152
Location: Montréal, Québec
Hi guys!

How are you?

Well, I'm not feeling very well :cry: . My Antec P180 SPCR Special Edition had just arrived D.O.A. The left panel isn't Dead on arrival, it's Destroyed on arrival.

Look at the pictures below:

Image
Image
Image

So now I need to wait to known what's going on, and I can't assenbly my new rig :x !!

But I must say, it is actually pretty quietwith nothing on it! LOL


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 Post subject:
PostPosted: Wed Aug 03, 2005 8:54 pm 
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Joined: Thu Aug 07, 2003 2:43 pm
Posts: 1283
Location: Charlotte, NC, USA
Exchange it, obviously. If it's just a panel, probably simpler to just ship the panel and have them ship the panel from an unopened box. Cheaper shipping, too.

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Asus P4C800 Del., P4 3.0 Northwood w/Scythe SCNJ-1000 Ninja (fanless), Antec P180 black SPCR edition w/Acoustipack V.2 Deluxe; BBA X800 XT PE w/Zalman ZM80C-HP and 92mm Nexus; Samsung P80 120gb Smart Drive 2002 on foam; Raptor 74gb (turned off); Antec Phantom 350w; 2x120mm Nexus @ 670rpm, diNovo keyboard, Thanko Silent Mouse http://forums.silentpcreview.com/viewtopic.php?t=24308


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 Post subject:
PostPosted: Wed Aug 03, 2005 8:57 pm 
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Joined: Sat Jul 23, 2005 4:15 pm
Posts: 152
Location: Montréal, Québec
Yeah, that'S what I asked for, I havn't got any response yet, but I hope this is what they will do!


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 Post subject: Re: D.O.A Antec P180 SPCR Special Edition
PostPosted: Wed Aug 03, 2005 9:05 pm 
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Joined: Thu Aug 07, 2003 2:43 pm
Posts: 1283
Location: Charlotte, NC, USA
Mari0-Br0s wrote:
Image

In this case, I think the box shouldn't have said "Without compromise" :)

_________________
Asus P4C800 Del., P4 3.0 Northwood w/Scythe SCNJ-1000 Ninja (fanless), Antec P180 black SPCR edition w/Acoustipack V.2 Deluxe; BBA X800 XT PE w/Zalman ZM80C-HP and 92mm Nexus; Samsung P80 120gb Smart Drive 2002 on foam; Raptor 74gb (turned off); Antec Phantom 350w; 2x120mm Nexus @ 670rpm, diNovo keyboard, Thanko Silent Mouse http://forums.silentpcreview.com/viewtopic.php?t=24308


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 Post subject:
PostPosted: Wed Aug 03, 2005 9:22 pm 
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Joined: Sat Jul 23, 2005 4:15 pm
Posts: 152
Location: Montréal, Québec
ROFL you're the fifth one telling me so, my friends are all laughing at me! :cry:


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 Post subject:
PostPosted: Thu Aug 04, 2005 6:03 am 
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SPCR Reviewer

Joined: Sun Aug 11, 2002 3:26 pm
Posts: 3998
Location: Phoenix, AZ
Looks like your beef should be with the shipper, not with Antec. Antec will file a claim with them, and send you and RMA tag. Pretty simple. These things happen.

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 Post subject:
PostPosted: Thu Aug 04, 2005 9:17 am 
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Joined: Sat Jul 23, 2005 4:15 pm
Posts: 152
Location: Montréal, Québec
I don't think Antec have a black left panel SPCR Edition... I need to deal with FrontierPC, I'll see what they'll say, I'm waiting for their email.


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 Post subject:
PostPosted: Fri Aug 05, 2005 6:15 pm 
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Joined: Sat Jul 23, 2005 4:15 pm
Posts: 152
Location: Montréal, Québec
Ok, FrontierPC says that UPS would contact me within the next 5 business days, to take a rendez-vous, they will come to see the damage, and may take the case back to FrontierPC, and pay FrontierPC for a whole case. Then I don't known if they'll bring me the new case. Well this should be the perfect scenario!

I'll keep you inform.


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 Post subject:
PostPosted: Fri Aug 19, 2005 8:21 am 
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Joined: Sat Jul 23, 2005 4:15 pm
Posts: 152
Location: Montréal, Québec
Ok, it's been a while since I updated the topic. UPS finally called me within the 5 business days. They told me to keep everything of the original packaging, and they'll contact FrontierPC to known the value of the computer case.

It has been 4 days now, and I havn't heard from UPS or FrontierPC since. I've sent an email to FrontierPC, to known if UPS had contacted them.

I'll keep you in touch!


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 Post subject:
PostPosted: Wed Aug 24, 2005 9:28 pm 
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Joined: Tue Mar 02, 2004 4:58 am
Posts: 374
Location: Near St. Louis, Missouri
Read your post and got p$#)*#@ off all over again.

UPS is probably the crappiest, no-good shipper ever.

In the last 2 years they have destroyed no less than FIVE computer cases shipped to me. My advice is to never use UPS again unless it's unavoidable. Those people have serious issues.

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Antec P182, Seasonic M-12 600, Abit IP35 Pro, E6420, 2x1GB Ballistix Lanfest Edition, EVGA 8800GTS, SB Audigy 2, 7200.10 320GB, Zalman ZM-MFC 1, 4xYate Loon D12SM-12 LED


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 Post subject:
PostPosted: Sat Sep 03, 2005 8:17 pm 
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Joined: Sat Jul 23, 2005 4:15 pm
Posts: 152
Location: Montréal, Québec
Interitus wrote:
UPS is probably the crappiest, no-good shipper ever.


I share your way of thinking at an hundred percent!

UPDATE:

2 weeks later, no news from FrontierPC nor UPS. That's ridiculous, it's been 2 months since I've purchased the tower, and still waiting for it to build my rig!


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 Post subject:
PostPosted: Mon Sep 19, 2005 11:46 am 
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Joined: Wed Sep 14, 2005 8:12 am
Posts: 39
Mari0-Br0s wrote:
Interitus wrote:
UPS is probably the crappiest, no-good shipper ever.


I share your way of thinking at an hundred percent!

UPDATE:

2 weeks later, no news from FrontierPC nor UPS. That's ridiculous, it's been 2 months since I've purchased the tower, and still waiting for it to build my rig!


that sucks!!

any update?


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