Hi, I had a similar experience with Logitech. I have a relatively fancy cordless keyboard/mouse (one of the first I think) and I explained that I'd manage to put the keyboard on the floor and stand on it
This broke one of the legs at the back, it's a plastic bit that clips in and can be folded to allow keyboard to lie flat like most keyboards have. I asked if it was possible to buy a replacement as glue was, unsurprisingly, unsuccessful. They sent me both legs (sided and they weren't sure which I needed) for free and pretty promptly.
Probably cost them pennies but left me with a good feeling about the company and I'll probably look to them first when I want a replacement so in the long term they win.