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 Post subject: Antec RMA shipping - How long?
PostPosted: Mon Sep 25, 2006 12:08 pm 
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Joined: Sat Jan 21, 2006 6:12 pm
Posts: 74
I am in the process of RMAing my NeoHE and am almost done. What kind of shipping do they use to ship it to you and typically how long does it take? ( specifically vancouver)


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 Post subject:
PostPosted: Thu Oct 19, 2006 7:16 pm 
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Joined: Sat Jan 21, 2006 6:12 pm
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I'll answer my own question if anyone's interested.

My process took 3 weeks from calling to arrival of PSU


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PostPosted: Thu Oct 19, 2006 8:35 pm 
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Joined: Sun Feb 16, 2003 3:37 pm
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Location: S. Illinois
If anything like about a year ago when I started off the whole fiasco with the NeoHE, it is whenever they are damned good and ready and not a moment sooner. 3 weeks sounds accurate.

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PostPosted: Mon Jan 22, 2007 10:09 am 
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Joined: Fri May 19, 2006 3:20 am
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Location: UK
mine was a little quicker than that with my Phantom 500. Probably about 2 weeks. could have been sooner if they had the stock in.

Shame the P180 doors they sent me are more warped than my original doors!

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[size=75]Main Rig - mobo: AV8-X cpu:4600+ psu:Phantom hsf:fanless scythe ninja case:P180 gpu: 7800gs (7900 chip) (almost silent except for the HDD)
Server Rig - cpu:2000+ psu BeQuiet ATX1.3 450w hsf: AeroCool HT-101 gpu:GeForxe MX440 (now near silent). Too many hard-drives that make it loud, and an immense amount of ducting that brought temperatures down by 20 degrees.

[/size]


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 Post subject:
PostPosted: Mon Jan 22, 2007 11:38 am 
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Joined: Thu Jul 07, 2005 2:42 pm
Posts: 39
Appreciate the information, actually, since I have an NSK-2400 with a dead PSU.

Anyone know if they'll just allow me to warranty the PSU or do I have to pull everything out of the case and ship the whole darn thing back?


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 Post subject:
PostPosted: Mon Jan 22, 2007 2:00 pm 
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Joined: Sun Mar 20, 2005 1:18 pm
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Location: Umea, Sweden.
You just have to send the defective PSU, not the whole case with it! That's what it reads on Antecs RMA-page somewhere.

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 Post subject:
PostPosted: Thu Jan 25, 2007 8:42 am 
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Joined: Fri May 19, 2006 3:20 am
Posts: 190
Location: UK
Ask them! They're usualy willing to answer questions from my experience.
I had a Phantom 500w go a bit dodgy on me (intermitant coil whining) and they sent me a new PSU in the post, they said send them the PSU back when I get the new one so I don't have any system down time, which was surprisingly good of them.

_________________
[size=75]Main Rig - mobo: AV8-X cpu:4600+ psu:Phantom hsf:fanless scythe ninja case:P180 gpu: 7800gs (7900 chip) (almost silent except for the HDD)
Server Rig - cpu:2000+ psu BeQuiet ATX1.3 450w hsf: AeroCool HT-101 gpu:GeForxe MX440 (now near silent). Too many hard-drives that make it loud, and an immense amount of ducting that brought temperatures down by 20 degrees.

[/size]


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