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Antec RMA shipping - How long?
Posted: Mon Sep 25, 2006 12:08 pm
by unibomber51
I am in the process of RMAing my NeoHE and am almost done. What kind of shipping do they use to ship it to you and typically how long does it take? ( specifically vancouver)
Posted: Thu Oct 19, 2006 7:16 pm
by unibomber51
I'll answer my own question if anyone's interested.
My process took 3 weeks from calling to arrival of PSU
Posted: Thu Oct 19, 2006 8:35 pm
by Hellspawn
If anything like about a year ago when I started off the whole fiasco with the NeoHE, it is whenever they are damned good and ready and not a moment sooner. 3 weeks sounds accurate.
Posted: Mon Jan 22, 2007 10:09 am
by DanW
mine was a little quicker than that with my Phantom 500. Probably about 2 weeks. could have been sooner if they had the stock in.
Shame the P180 doors they sent me are more warped than my original doors!
Posted: Mon Jan 22, 2007 11:38 am
by binary visions
Appreciate the information, actually, since I have an NSK-2400 with a dead PSU.
Anyone know if they'll just allow me to warranty the PSU or do I have to pull everything out of the case and ship the whole darn thing back?
Posted: Mon Jan 22, 2007 2:00 pm
by Ackelind
You just have to send the defective PSU, not the whole case with it! That's what it reads on Antecs RMA-page somewhere.
Posted: Thu Jan 25, 2007 8:42 am
by DanW
Ask them! They're usualy willing to answer questions from my experience.
I had a Phantom 500w go a bit dodgy on me (intermitant coil whining) and they sent me a new PSU in the post, they said send them the PSU back when I get the new one so I don't have any system down time, which was surprisingly good of them.