I'd never heard of Jab-tech before coming to SPCR, but it turned out they had the best price on Nexus fans and the Scythe Ninja rev. B, so I bought a few just now. Total time, from order receipt, confirmation, completion, & receiving tracking number, 18 minutes
. Wow. That's fast!
It might be because there was a helpful J-T guy on the other end (John, kudos to you!) waiting for my order. I'd written in yesterday, asking a few questions about the Nexus, all of which were promptly answered. That led to another query -- I was looking to buy a rev. B Ninja without
the louder Scythe fan; I didn't want an extra useless fan.
Lo and behold, this morning I received a response that they had one that had a damaged fan, but the rest of the parts were perfectly good! How could I pass that up? John ended up going down to the warehouse and inspecting the heatsink, then snapped a few pictures so that I could see for myself its perfect condition. How's that
for customer service? Total time for the string of emails was about two hours, given that they were also busy with other orders.
I even got a discount on the fanless heatsink; thanks, guys! I'm a very happy customer -- and I'd never heard of Jab-tech before. Now it's up to UPS to deliver the goods.