Since August '02 Apple's top of the line Power Mac towers have had major
noise problems. On the one hand Apple promotes its industry-leading design standards...
"Acoustical noise is becoming an increasingly important concern to computer users. It affects user comfort and performance, and it may become disruptive and annoying to the user or others in the work environment. For these reasons, Apple is concerned and designs our products to generate acoustical noise levels as low as possible."
... then after 5 months of Owner complaints about the whiney high pitched
noise from the G4-MDDs, here's the first and only thing Apple has said about the matter:
"Increased noise levels are expected with dual processor computers. The
sound generated by Power Mac G4 (Mirrored Drive Doors) computers is
approximately equivalent to previous dual processor computers. Users who upgrade from earlier, single processor computers might notice that the computer is louder. This is because there are more parts to cool--multiple processors and additional expansion capabilities--within the same form factor. ..." http://docs.info.apple.com/article.html?artnum=42948
ENTER VERAX, the German Fan company.
One week ago Verax contacted the G4noise.com website to suggest they would custom build a solution. A G4 owner who lived in that area volunteered. In one day, Verax installed one of their super-silent fans, the G4 owner took it home and can now hear the stream outside his home, with the windows closed. ... Verax is now working on a production run of this fan solution.
PHOTOS of this temporary solution:http://www.g4noise.com/forum/index.php?act=ST&f=18&t=98
This is very exciting -- and shows what can happen when a company LISTENS to customers.
We meanwhile continue in our effort to get Apple to address these problems, and last week FedEx'd letters to all Apple senior execs around the world, including Steve Jobs. Included are technical stats measured in various G4 units, plus references to many successful fan modifications, plus the full printouts of our Online Oetition (550+ users), plus oir own Tracking Database designed to track Apple's handling of OUR customer service calls and inquiries.
Modification photo-illustrated guides:http://www.g4noise.com/listen_see/mods.php
I'm posting this here because I hope it becomes a success story of computer owners saying "ENOUGH IS ENOUGH" -- we don't accept these noisey computers at a pricetag of $3500 - $5000 USD.
San Francisco, California, USA
So could this have been solved with a 7V Panaflo or two? One of us could have been a hero too?!