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 Post subject: Nasty incompatibility surprise
PostPosted: Mon May 15, 2017 7:19 am 
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Joined: Sat Dec 10, 2016 1:09 am
Posts: 80
I was just finishing up composing all the components when I found out that NOCTUA NH-D15S is not compatible with AM4, i.e. Ryzen.

I don't know what to do now, I spent hours looking for a CPU cooler and that was by far the best air cooler for mATX case like Fractal Mini C.


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 Post subject: Re: Nasty incompatibility surprise
PostPosted: Mon May 15, 2017 8:06 am 
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Joined: Tue Nov 02, 2004 12:22 pm
Posts: 3321
Location: Guatemala
Did you buy the AM4 version? Noctua NH-D15 SE-AM4.

If you didn't buy the AM4 version, contact noctua they will send you a free AM4 mount for the NH-D15.

Now if you did buy the AM4 version and still not able to mount it, contact noctua or return it to the retailer you bought it.

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 Post subject: Re: Nasty incompatibility surprise
PostPosted: Mon May 15, 2017 8:12 am 
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Joined: Sat Dec 10, 2016 1:09 am
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Abula wrote:
Did you buy the AM4 version? Noctua NH-D15 SE-AM4.


That's not NOCTUA NH-D15S.


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 Post subject: Re: Nasty incompatibility surprise
PostPosted: Mon May 15, 2017 8:47 am 
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Joined: Tue Nov 02, 2004 12:22 pm
Posts: 3321
Location: Guatemala
Tilltech wrote:
Abula wrote:
Did you buy the AM4 version? Noctua NH-D15 SE-AM4.


That's not NOCTUA NH-D15S.
As i said before, contact noctua, tell them that you have D15S and you need the AM4 mount, they will ask you for your proof of purchase (invoice) and they will send you a free AM4 mount.

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 Post subject: Re: Nasty incompatibility surprise
PostPosted: Mon May 15, 2017 9:04 am 
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Joined: Sat Dec 10, 2016 1:09 am
Posts: 80
Ah, I see, you need to fill a special form with attached invoices for both the fan and the AM4 motherboard.

I didn't buy it yet, I said I was composing the list.


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 Post subject: Re: Nasty incompatibility surprise
PostPosted: Mon May 15, 2017 7:52 pm 
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Joined: Thu Feb 10, 2005 11:20 am
Posts: 2198
Location: TN, USA
Tilltech wrote:
Ah, I see, you need to fill a special form with attached invoices for both the fan and the AM4 motherboard.

I didn't buy it yet, I said I was composing the list.


If you didn't buy it yet, you don't need forms, just buy the correct version.

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