Am I the only one whose NeoHE warranty sticker came mangled, but not torn?
No, you're not. Antec has sent us 3 batches of NeoHE -- first gen, then A2, then A4. In both of the first group, there were samples with "mangled but not torn" as well as torn stickers.
's insinuations that SPCR is soft on Antec because they are sponsors, we treat them like other sponsors: Fairly.
We try to report what we know to be true at any given time without falling into the morass of unverifiable hearsay that forums generally represent. If we've passed on info from Antec that proved later to be incorrect, so be it. We'were doing what we believe is one of our roles -- conveyers of information not easily obtained by the members of the general public who are interested in quiet computers.
Writing about this brings up all sorts of general corporate behavior issues... like....
Did Antec use SPCR's general goodwill to convey messages they did not want on their own web site?
Maybe. When was the last time you saw an admission on a corporate web site that they'd actually done something wrong? It's probably in the rule book for CEOs of all corporations: Never admit to any wrongdoing on your own website... or ever?!
Is frankgehry blaming us for this?
Yes, it seems that way. Shoot the messenger.
Is this "pathetic"?
I don't think so. It's the way of the corporate world. We can try and change it, but if SPCR didn't act as a conduit for Antec's messages, perhaps there would have been someone else. Or maybe there would have been no news of any kind from Antec. Is this better? I don't know.
It's unfortunate that the product was flawed. Yet, it wasn't so flawed that no buyer could get it to work. A large percentage have had no problems with them, right from the start. I only saw a problem when I tried to build the Thai PC (featuring an Asus board) with one. That was after the 1st gen NeoHEs had been used successfully on a half dozen other boards/systems in the lab.
Anyway, just a few musing.
Frank, relax. No one is getting rich on the NeoHE. Everyone even vaguely associated with it has had only headches and desperately wants it all to be over. Trust me. And maybe version A4 is the final solution. It certainly looks that way in the SPCR lab -- they're working fine with all the systems we've tried 'em on.
I've said it before and I'll say it now: When it works, the NeoHE is bettered only by a Seasonic S12 (<430) under some conditions, and it has no competition among straight-through airflow 80mm fan PSUs.