Newegg renames item to increase sales

Share your experiences about noisy computers and components, and vendors responses to your valid complaints.

Moderators: NeilBlanchard, Ralf Hutter, sthayashi, Lawrence Lee, Devonavar

Post Reply
AZBrandon
Friend of SPCR
Posts: 867
Joined: Sun Mar 21, 2004 5:47 pm
Location: Phoenix, AZ

Newegg renames item to increase sales

Post by AZBrandon » Fri Apr 10, 2009 5:51 am

NewEgg seems to have at least a few people working there who have some very shady business tactics. They seem to want to skate on things that they have plausible deniability with. The latest is that they recently changed the title of a 9800GTX to a 9800GTX+

http://www.newegg.com/Product/Product.a ... 6814130339

Image

The good news is that the description is still correct, but still, I have had the 128-shader cards bookmarked for two months and I KNOW that this used to have the correct description. In fact, it used to be listed at a much higher price. I'm guessing NewEgg purchased a whole ton of these back when they were $200 or something and once the GTX+ came out they've been unable to sell the GTX's since it's an obviously inferior card. The solution? Just label the GTX as a GTX+, nobody will even notice, right? Oh, but it's just a typo, yeah. That's plausible deniability for them.

CA_Steve
Moderator
Posts: 7650
Joined: Thu Oct 06, 2005 4:36 am
Location: St. Louis, MO

Post by CA_Steve » Fri Apr 10, 2009 6:40 am

It could be evil, it could just be a line item mistake. It's hard for me to assign them to hell over one bad sku.

Compare them to, say, Best Buy. :D

jhhoffma
Posts: 2131
Joined: Mon Apr 25, 2005 10:00 am
Location: Grand Rapids, MI

Post by jhhoffma » Fri Apr 10, 2009 9:11 am

MOLE HILL ===> MOUNTAIN.

I wouldn't hate NewEgg for making a simple mistake, I'd hate nVidia for their dumbass naming schemes. It's almost as bad as GM platform branding...

QuietOC
Posts: 1407
Joined: Tue Dec 13, 2005 1:08 pm
Location: Michigan
Contact:

Post by QuietOC » Fri Apr 10, 2009 9:24 am

There is a big blue plus sign on the card's sticker in the picture.

rpsgc
Friend of SPCR
Posts: 1630
Joined: Tue Oct 05, 2004 1:59 am
Location: Portugal

Post by rpsgc » Fri Apr 10, 2009 10:19 am

QuietOC wrote:There is a big blue plus sign on the card's sticker in the picture.
That means jack. What happened to "The product picture may differ from the actual product" ? I thought so.


Do a search for its product number (512-P3-N871-AR) and you'll see it is a regular 9800GTX. Like it shows here.

dhanson865
Posts: 2198
Joined: Thu Feb 10, 2005 11:20 am
Location: TN, USA

Post by dhanson865 » Fri Apr 10, 2009 12:01 pm

There is a real simple fix. Just don't buy an Nvidia based card.

Three things make me want to avoid Nvidia. Newegg isn't one of those three.

1. Failing chips
2. renaming shenanigans
3. ATI/AMD merger

Some of those reasons don't hold much weight but when there are only two real players in a market you only have to tip the scale. Right now I'm tipped away from Nvidia towards ATI.

amabhy
Posts: 7
Joined: Fri May 15, 2009 9:55 am
Location: New York City
Contact:

Post by amabhy » Sat May 16, 2009 7:50 pm

Newegg is good about customer satisfaction though. I'm sure if you took that screenshot to them they would send you what you wanted.

Also, if they don't reply through email, giving them a call in person usually gets you what you want. Calling them shows you mean business.

Ch0z3n
Posts: 400
Joined: Thu Oct 02, 2008 5:48 am
Location: Orlando, FL

Post by Ch0z3n » Sun May 17, 2009 4:09 am

Their live chat is also great at sorting out this sort of thing.

zodaex
Posts: 86
Joined: Wed May 21, 2008 9:16 pm
Location: Texas

Post by zodaex » Sat Jul 11, 2009 12:35 pm

dhanson865 wrote:There is a real simple fix. Just don't buy an Nvidia based card.

Three things make me want to avoid Nvidia. Newegg isn't one of those three.

1. Failing chips
2. renaming shenanigans
3. ATI/AMD merger

Some of those reasons don't hold much weight but when there are only two real players in a market you only have to tip the scale. Right now I'm tipped away from Nvidia towards ATI.
4. Having to wait 10 seconds for the "the way it's nvidia ment to be played" logo to go the fuck away when you launch a videogame and want to play the videogame.

Fëanor
Posts: 46
Joined: Sat Jun 02, 2007 12:01 pm

Post by Fëanor » Tue Aug 17, 2010 11:08 pm

I've got news for you: NewEgg doesn't make up names for the products. They enter the manufacturer's product name into their database.

[quote=zodaex]4. Having to wait 10 seconds for the "the way it's nvidia ment to be played" logo to go the fuck away when you launch a videogame and want to play the videogame.[/quote]What are you talking about? None of my games do this. Did you install just the driver or all the bullshit software that comes with it?

lodestar
Posts: 1683
Joined: Fri Aug 05, 2005 3:29 am
Location: UK

Post by lodestar » Wed Aug 18, 2010 3:19 am

According to EVGA the 512-P3-N871-AR part is a 9800GTX+, so NewEgg were correct in what they did. The GPU actually runs at 738, and the reference to 675 by NewEgg is incorrect. That's what the 9800GTX ran at. Confusing? Absolutely. That why the nVidia 9800GTX+ name only lasted a short while before becoming the GTS 250. So any 9800GTX+ being sold now would definitely be old stock.

While nVidia were criticised by some even for the 9800GTX+/GTS 250 change, they were obviously right to do it. The 9800GTX/9800GTX+ thing shouldn't really be an issue for retailers now, but it may continue to cause confusion on eBay for some time to come.

Monkeh16
Posts: 507
Joined: Sun May 04, 2008 2:57 pm
Location: England

Post by Monkeh16 » Wed Aug 18, 2010 3:42 am

Fëanor wrote:
zodaex wrote:4. Having to wait 10 seconds for the "the way it's nvidia ment to be played" logo to go the fuck away when you launch a videogame and want to play the videogame.
What are you talking about? None of my games do this. Did you install just the driver or all the bullshit software that comes with it?
Congratulations, you own just a handful of games and have never seen the nVidia sponsor logo. Want to crawl out from under that rock?

faugusztin
Posts: 450
Joined: Mon Mar 29, 2010 2:47 am
Location: Bratislava, Slovak Republic

Post by faugusztin » Wed Aug 18, 2010 6:01 am

Fëanor wrote:I've got news for you: NewEgg doesn't make up names for the products. They enter the manufacturer's product name into their database.
No offense, but you were answering to a thread where last post was at "Jul 11, 2009 9:35 pm". Don't you think replying to over a 1 year and 1 month old topic is a bit hm.... like "resurrecting the dead" ? Do you think anyone cares about the whole 9800GTX/GTX+/GTS250 renaming ? :wink:

Edit: typo
Last edited by faugusztin on Wed Aug 18, 2010 11:31 am, edited 1 time in total.

lodestar
Posts: 1683
Joined: Fri Aug 05, 2005 3:29 am
Location: UK

Post by lodestar » Wed Aug 18, 2010 10:53 am

Perchance this thread is not dead but sleepeth....

fumino
Posts: 298
Joined: Thu Aug 05, 2010 4:38 pm
Location: ontario

Post by fumino » Wed Aug 18, 2010 1:33 pm

lodestar wrote:Perchance this thread is not dead but sleepeth....
then let us be gone from this place, to let the thread lay still; until our nefarious nemesis pawns his wares with gilded names once more.

Post Reply