Verbatim USB 3.0 Desktop Hard Drive 2TB has Samsung HD204UI (reported by operating system).
1. That hard drive needs a firmware update, otherwise data might be lost according to Samsung:http://www.samsung.com/global/business/ ... msg_id=386
However, it is not possible to apply Samsung firmware fix, because Samsung software (patch tool) does not recognize the drive, when it is in Verbatim USB enclosure.
I tried it even with USBASPI V2.20 MS-DOS Driver: http://hddguru.com/software/2006.02.09- ... OS-Driver/
to no avail.
It is not possible to remove the hard drive from the enclosure in order to apply the fix, without loosing warranty, as there is "Warranty void if broken" sticker.
Is there any software, which would allow to update the firmware of the Samsung HD204UI hard drive without removing it from the enclosure?
Because of USB enclosure it is also not possible to use any tool for testing the hard drive surface (and SMART status), including Samsung's diagnostic software: ESTOOL v. 3.01 and MHDD (with ASPI driver it can detect it, but says 'drive not ready')
Any idea how to get around this?
2. Verbatim in their Quick Start Guide says (in capital bold letters):
"Verbatim will not be liable for data loss or any incidental, consequential or special damages, however caused, for breach of warranties or otherwise."
However, I believe that Verbatim cannot deny its liability for data loss in this case, because Verbatim is selling a faulty product (with a known fault, which can be fixed only by firmware update or hard drive exchange to a newer revision), and Verbatim, so far, has not provided any solution.
3. Samsung HD204UI hard drive, as most of other 2 TB hard drives is built in Advanced Format:http://www.samsung.com/global/business/ ... &ppmi=1219
This means that it needs to have partitions properly aligned, otherwise it might work considerably slower and cause other problems.
This is so because with the emulation of 512B sectors, there is the risk that a partition could be misaligned compared to the 4K physical sectors - where it would be unwittingly started in the middle of such a sector. As a result, the clusters of a file system on that partition would end up straddling 4K sectors, which would cause performance problems.
Verbatim is providing the drive pre-formatted to FAT 32. But have they aligned it properly?
I think they should warn their customers about that aligning problem (particularly if someone would like to change formatting for example to NTFS).
Partitioning the hard drive under Windows 7 should align it properly. But Verbatim could provide their customers with a special tool from Acronis and/or Paragon to align the partitions (like WD did).
You can read more about Advanced Format HDs and the alignment problem on those pages:http://seagate.com/docs/pdf/whitepaper/ ... ectors.pdfhttp://consumer.media.seagate.com/2010/ ... ve-primer/http://seagate.com/docs/pdf/whitepaper/ ... on_faq.pdf http://www.anandtech.com/show/2888http://blogs.msdn.com/b/jimmymay/archiv ... plate.aspx
4. Last but not least: why is warranty for Verbatim product lasting only 2 years in the European Union (and in most of other places in the world), while in USA warranty lasts 7 years: http://www.verbatim.com/UserFiles/File/ ... rranty.pdf http://www.verbatim.com/prod/hard-drive ... p/usb-3.0/
Why do they discriminate Europeans regarding warranty so grossly?