Western Digital My Book help

Our "pub" where you can post about things completely Off Topic or about non-silent PC issues.

Moderators: NeilBlanchard, Ralf Hutter, sthayashi, Lawrence Lee

Post Reply
Wedge
Posts: 1359
Joined: Tue Mar 25, 2003 10:59 pm
Location: NorthEast Arkansas, USA

Western Digital My Book help

Post by Wedge » Wed Jul 11, 2007 6:29 pm

This is a friend's drive who says he can't get it to show as a drive letter in Vista. So i told him I would have a look at it on my XP Home edition system, just to be sure the drive is working properly.

The drive is recognized because I get the little balloon tip in system tray showing that the USB mass storage device is being recognized and installed, then i get the "device is ready" message.

But when i go to My Computer and Windows Explorer, the drive is nowhere to be seen.

In the disc management system of administrative tools, the drive is present, but "unallocated". Does this simply mean i need to add the drive as a new partition? I notice that the when i right-click this area (in disc management) the context menu has a "new partition". I am hesitant to click on this because I don't want to mistakenly format the drive because it has my friend's valuable data on it.

Can anybody tell me how I should proceed here? I just want to be sure that i can safely add this drive as a new partition WITHOUT formatting the drive. And if this works, i'm assuming that my friend needs to do something similar in Vista to make it show as a drive letter.

Help would be greatly appreciated.
The Quake III Machine
C2D e6750 @ Gigabyte GA-P45T-ES3G | 8GB GSkill | Venemous X | Asus 560Ti | Corsair 520HX | 750GB Seagate | Antec 300 | Thanks SPCR

JimX
Friend of SPCR
Posts: 428
Joined: Sat Mar 05, 2005 11:47 pm
Location: Greece

Post by JimX » Thu Jul 12, 2007 12:36 am

New partition = Format, unfortunately. :( The only thing I can suggest is a recovery program, to get the data out, and then format.

It has happened to me on an external drive, but I had backups. I reformatted, two years and still going.

Bluefront
*Lifetime Patron*
Posts: 5316
Joined: Sat Jan 18, 2003 2:19 pm
Location: St Louis (county) Missouri USA

Post by Bluefront » Thu Jul 12, 2007 2:12 am

My suggestion is to first plug it into an XP OS computer......get the data off. Then you don't have to worry about losing anything. Vista apparently has problems like this.....and needs it's own format.
[size=75]"At the core of liberalism is the spoiled child - miserable, as all spoiled children are, unsatisfied, demanding, ill disciplined, despotic, and useless. Liberalism is the philosophy of sniveling brats." - P.J. O'Rourke[/size]

qviri
Posts: 2465
Joined: Tue May 24, 2005 8:22 pm
Location: Berlin
Contact:

Re: Western Digital My Book help

Post by qviri » Thu Jul 12, 2007 3:58 am

Wedge wrote:In the disc management system of administrative tools, the drive is present, but "unallocated". Does this simply mean i need to add the drive as a new partition? I notice that the when i right-click this area (in disc management) the context menu has a "new partition". I am hesitant to click on this because I don't want to mistakenly format the drive because it has my friend's valuable data on it.

Can anybody tell me how I should proceed here? I just want to be sure that i can safely add this drive as a new partition WITHOUT formatting the drive. And if this works, i'm assuming that my friend needs to do something similar in Vista to make it show as a drive letter.
You may not - "unallocated" means that, as far as Windows is concerned, there is no partition there right now. No partition means no partition table, no partition table means no information about data.

I think it may be too late now - as far as I know, even other filesystems (ext3, reiser, whatever) should show up as a partition, albeit formatted in a way that Windows cannot read. Windows telling you it's unallocated means that there is no partition on the drive. While the data may still physically be there, the information about where and how it's stored is lost.

Attempting data recovery is probably your best bet as Jim suggested.
Thinkpad X200 – aging fan, T60p – Core Duo whine :(
Nothing endures but change

Wedge
Posts: 1359
Joined: Tue Mar 25, 2003 10:59 pm
Location: NorthEast Arkansas, USA

Post by Wedge » Thu Jul 12, 2007 2:26 pm

qviri wrote:Windows telling you it's unallocated means that there is no partition on the drive. While the data may still physically be there, the information about where and how it's stored is lost.
I was afraid that might be the case.

GetDataBack? Any other programs that do this?
The Quake III Machine
C2D e6750 @ Gigabyte GA-P45T-ES3G | 8GB GSkill | Venemous X | Asus 560Ti | Corsair 520HX | 750GB Seagate | Antec 300 | Thanks SPCR

Max Slowik
Posts: 524
Joined: Sun Oct 22, 2006 7:39 pm
Location: Denver, Colorado USA
Contact:

Post by Max Slowik » Thu Jul 12, 2007 5:30 pm

I ran into this with a friend's external hard drive, going from Windows 2000 to XP MCE 2005. In the "Computer Management" console, I selected "restore drive" or some weird option I didn't recognize, crossed my fingers and cupped my balls. . .and it worked.

I wish I could tell you what the function was called, but I can't remember. In any case, the partition went from unallocated to just fine in a second.
Hardware Editor @ www.thetechlounge.com

Wedge
Posts: 1359
Joined: Tue Mar 25, 2003 10:59 pm
Location: NorthEast Arkansas, USA

Post by Wedge » Thu Jul 12, 2007 6:01 pm

I'm scared to select the "new partition" option. If i do that, I want to see this drive show up as a drive letter. But what I'm afraid will happen is I will see a new option in the same context menu that says "format".

Now, maybe, just maybe I could select "new partition" and it would work as desired. But since this isn't my drive, i can't really take that chance and have a good conscience if it goes wrong.

Right now i am scanning the drive with GetDataBack. I will try to recover all files to a different drive before I experiment with the external drive in question.
The Quake III Machine
C2D e6750 @ Gigabyte GA-P45T-ES3G | 8GB GSkill | Venemous X | Asus 560Ti | Corsair 520HX | 750GB Seagate | Antec 300 | Thanks SPCR

Wedge
Posts: 1359
Joined: Tue Mar 25, 2003 10:59 pm
Location: NorthEast Arkansas, USA

Post by Wedge » Thu Jul 12, 2007 6:05 pm

Maybe a partition table repair software would be helpful? Does anybody know of a such a utility free to download?
The Quake III Machine
C2D e6750 @ Gigabyte GA-P45T-ES3G | 8GB GSkill | Venemous X | Asus 560Ti | Corsair 520HX | 750GB Seagate | Antec 300 | Thanks SPCR

Wedge
Posts: 1359
Joined: Tue Mar 25, 2003 10:59 pm
Location: NorthEast Arkansas, USA

Post by Wedge » Thu Jul 12, 2007 7:31 pm

Okay I just figured something out: this drive is formatted for FAT32.

Is there a tool for copying files from a FAT32 drive to an NTFS drive in Windows XP environment?
The Quake III Machine
C2D e6750 @ Gigabyte GA-P45T-ES3G | 8GB GSkill | Venemous X | Asus 560Ti | Corsair 520HX | 750GB Seagate | Antec 300 | Thanks SPCR

Slaugh
Posts: 774
Joined: Thu Dec 02, 2004 2:27 am
Location: Quebec, Canada

Post by Slaugh » Thu Jul 12, 2007 10:38 pm

http://www.hiren.info/downloads/data-re ... rd-drive/1

Most of the tools described in this article come with Hiren's Boot CD 9.1. The Ultimate Boot CD has a few helpful tools too.

I used Restorer Pro a few times with success, but this one isn't free.
Zalman LQ1000 liquid cooled case + dampening material + PVC tubes + MCP350 with EK top (acetal) and decoupling kit + Nexus 120mm + Xigmatek 200mm + HDD cage removed | Asus Maximus III Formula (ROG) | Intel Core I7 870 + EK Supreme (acetal) | 8GB Kingston | AMD Radeon HD 5850 1GB O/C + EK full cover block (acetal) | Western Digital Black 1TB + NoVibes III + Nexus 120mm (5V) | Seasonic X-850

Bluefront
*Lifetime Patron*
Posts: 5316
Joined: Sat Jan 18, 2003 2:19 pm
Location: St Louis (county) Missouri USA

Post by Bluefront » Fri Jul 13, 2007 2:48 am

Wedge.....XP will read data off a fat32 drive, even though it's working off an NTFS formatted drive. Have you tried plugging this drive into a working XP OS computer? Vista computers may have such problems, but XP doesn't, if it's not damaged.

If it still doesn't work, I'd probably take the drive out, and hook it up to a normal IDE connection on an XP machine. Good luck...
[size=75]"At the core of liberalism is the spoiled child - miserable, as all spoiled children are, unsatisfied, demanding, ill disciplined, despotic, and useless. Liberalism is the philosophy of sniveling brats." - P.J. O'Rourke[/size]

qviri
Posts: 2465
Joined: Tue May 24, 2005 8:22 pm
Location: Berlin
Contact:

Reading with comprehension is a useful skill

Post by qviri » Fri Jul 13, 2007 4:49 am

Bluefront wrote:Wedge.....XP will read data off a fat32 drive, even though it's working off an NTFS formatted drive. Have you tried plugging this drive into a working XP OS computer?
in the original post, Wedge wrote:This is a friend's drive who says he can't get it to show as a drive letter in Vista. So i told him I would have a look at it on my XP Home edition system, just to be sure the drive is working properly.
Thinkpad X200 – aging fan, T60p – Core Duo whine :(
Nothing endures but change

nick705
Posts: 1162
Joined: Tue Mar 23, 2004 3:26 pm
Location: UK

Post by nick705 » Fri Jul 13, 2007 12:43 pm

Wedge wrote:Okay I just figured something out: this drive is formatted for FAT32.

Is there a tool for copying files from a FAT32 drive to an NTFS drive in Windows XP environment?
You should be able to save the recovered data to an NTFS target drive OK if you're running GetDataBack under XP. There are two versions though, one for recovering from FAT/FAT32 drives and one for NTFS, are you using the right one?

Wedge
Posts: 1359
Joined: Tue Mar 25, 2003 10:59 pm
Location: NorthEast Arkansas, USA

Post by Wedge » Mon Jul 23, 2007 4:39 pm

I recovered the data using GetDataBack for FAT32.

New problem: everything is recovered except the MS Word documents, and now my friend is asking me where they are. I can't seem to find them (in the copy i made of his drive to my drive). They simply do not appear. All of his pictures and ipod music are present, but no Word documents.

Why might this be the case? What went wrong?
The Quake III Machine
C2D e6750 @ Gigabyte GA-P45T-ES3G | 8GB GSkill | Venemous X | Asus 560Ti | Corsair 520HX | 750GB Seagate | Antec 300 | Thanks SPCR

Wedge
Posts: 1359
Joined: Tue Mar 25, 2003 10:59 pm
Location: NorthEast Arkansas, USA

Post by Wedge » Tue Jul 24, 2007 4:41 pm

I guess there is no way to recover files from the previous FAT32 drive after having formatted it NTFS?

I have all the data that was extracted. It was placed in 8-9 folders, one of which seems to contain nothing but restore point data. Is there any way of using this to recreate the partition? If that is possible, then i could see the MS Word documents. I am willing to create a fresh install of Windows 98 if I have to.
The Quake III Machine
C2D e6750 @ Gigabyte GA-P45T-ES3G | 8GB GSkill | Venemous X | Asus 560Ti | Corsair 520HX | 750GB Seagate | Antec 300 | Thanks SPCR

Post Reply