Phantom Reboots
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Phantom Reboots
After 3 weeks of use with my Antec Phantom 350 I seem to be getting occasional reboots due to the PSU(I don't see anything else like the lights or monitor flickering) is the Phantom more senstive to power fluctuations than regular active cooled PSUs ? anybody have similar incidencies ?
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...not with that PS...
Hello:
I have had a Fortron Source PS that would reboot whenever I used a microwave oven on the same power circuit -- even when it was on a UPS! I put a Seasonic in there, and the problem went away. It is also possible that a better/newer UPS would have don the trick, and it is also possible that a different unit of the same model Fortron PS would *not* have the same problem...
IHTH
I have had a Fortron Source PS that would reboot whenever I used a microwave oven on the same power circuit -- even when it was on a UPS! I put a Seasonic in there, and the problem went away. It is also possible that a better/newer UPS would have don the trick, and it is also possible that a different unit of the same model Fortron PS would *not* have the same problem...
IHTH
Hey where did you get your Phantom ? I thought I was thee only one in Montreal to have it ! the guy at the store MegaPC for $195cdn, they even ordered another one for their display and took a pic of me with the Phantom as I was the first to buy one from them.Slaugh wrote:Never experienced this with my Phantom... Do you have a UPS? If not, this should be helpful if you have power fluctuations...
I ordered mine online at FrontierPC, a Vancouver store...Edt wrote:Hey where did you get your Phantom ? I thought I was thee only one in Montreal to have it ! the guy at the store MegaPC for $195cdn, they even ordered another one for their display and took a pic of me with the Phantom as I was the first to buy one from them.
You do have to have an exhaust fan in the case.
I experienced a couple of reboots yesterday while gaming. I opened the case after the third reboot and saw that the 120mm exhaust fan wasn't spinning -- I had forgotten to connect it again after adjusting some cables.
Hooking the exhaust fan back up solved my problems...
I experienced a couple of reboots yesterday while gaming. I opened the case after the third reboot and saw that the 120mm exhaust fan wasn't spinning -- I had forgotten to connect it again after adjusting some cables.
Hooking the exhaust fan back up solved my problems...
Mmmm, I've just had a phantom faliure, it's starting to look like the phantom is the passive psu that requires some airflow to work, doh!
If you haven't already could you please log in and add your mark to this poll about phantom troubles which MikeC setup:
http://forums.silentpcreview.com/viewtopic.php?t=18825
Many many thanks
If you haven't already could you please log in and add your mark to this poll about phantom troubles which MikeC setup:
http://forums.silentpcreview.com/viewtopic.php?t=18825
Many many thanks
Yes, I have 2 intake fans spinning at @1600rpm in the front and 1 exhaust in the back spinning at @1800rpm. This could be the problem, does the Phantom have auto shut down circuitry to power down at a certain temp ? Please provide written proof from Antec if you have the link.Pjotor wrote:You do have to have an exhaust fan in the case.
I experienced a couple of reboots yesterday while gaming. I opened the case after the third reboot and saw that the 120mm exhaust fan wasn't spinning -- I had forgotten to connect it again after adjusting some cables.
Hooking the exhaust fan back up solved my problems...
Ok, I found the answer to my question in their online user manual:
3.6 OVER TEMPERATURE
The power supply includes an over-temperature protection sensor, which can
trip and shutdown the power supply at 110°C. Such an overheated condition is
typically the result of internal current overloading or a cooling fan failure.
I don't think my system went anywhere near 110C though !
3.6 OVER TEMPERATURE
The power supply includes an over-temperature protection sensor, which can
trip and shutdown the power supply at 110°C. Such an overheated condition is
typically the result of internal current overloading or a cooling fan failure.
I don't think my system went anywhere near 110C though !
Perhaps not the system -- but maybe the power supply... The temp probe sits somewhere inside the PSU, where 110 degrees C is not inconceivable.EdT wrote:Ok, I found the answer to my question in their online user manual:
3.6 OVER TEMPERATURE
The power supply includes an over-temperature protection sensor, which can
trip and shutdown the power supply at 110°C. Such an overheated condition is
typically the result of internal current overloading or a cooling fan failure.
I don't think my system went anywhere near 110C though !
Yup I'am 100% sure its the PSU, you know why ? because the POS is now dead altogether and trying to get Antec to issue a RMA is like trying to sell them back a product they never even admit they had, tried for 3 days trying to get through their RMA Dept., what a kind a stupid company does not have a electronically fillable RMA request form, instead its a pdf form that you have to write in and "FAX" back ? I was skeptical this time to buy another Antec product, I should of went with a Seasonic. The darn thing went kaput in less than 4 weeks and started to act up in its second week. Yup, Yup its fanless ...yeah its also powerless too !Pjotor wrote:Perhaps not the system -- but maybe the power supply... The temp probe sits somewhere inside the PSU, where 110 degrees C is not inconceivable.EdT wrote:Ok, I found the answer to my question in their online user manual:
3.6 OVER TEMPERATURE
The power supply includes an over-temperature protection sensor, which can
trip and shutdown the power supply at 110°C. Such an overheated condition is
typically the result of internal current overloading or a cooling fan failure.
I don't think my system went anywhere near 110C though !