Antec NeoHE "High-Efficiency"
Moderators: NeilBlanchard, Ralf Hutter, sthayashi, Lawrence Lee, Devonavar
Re: New UPDATE
--- major edit due to me being stupid ---AntecRep wrote:We're a little curious as why folks use the 430 with an SLI board (ie the P150) unless they're planning on adding the 2nd card later.
Not sure I understand what AntecRep is saying here. Are you saying "Why are we using a 430 for SLI when we should use a 500 or beyond?"
If so, it's because it most cases that is all you need, or even more than you need. The so-called requirements have been overblown for years, which is something the good folks here have proved extensively.
to me perhaps it sounds like:
"why have you got an SLI board unless your running an SLI setup. and since your not using SLI currently, why have such a high rated PSU when 350w sp2 350w will do the job as well (minus the bling/modular). "
but yeah not very clear
And yep they love to inflate them. even the neo HE 380w model wouldn handle 95% of SLI systems with a 28A combined 12V rails.
"why have you got an SLI board unless your running an SLI setup. and since your not using SLI currently, why have such a high rated PSU when 350w sp2 350w will do the job as well (minus the bling/modular). "
but yeah not very clear
And yep they love to inflate them. even the neo HE 380w model wouldn handle 95% of SLI systems with a 28A combined 12V rails.
Neo HE 550 PSU
Asus A8N32-SLI Deluxe MB
AMD 4400 X2 CPU
EVGA 7800 512MB GTX Video card
Shuts down while playing HL2 Lost Coast. Not had it shutdown during regular desktop activities yet. I can restart the computer immediately and play again for 15 mins before it happens again.
I guess I'm going to have to get on to Antec
Asus A8N32-SLI Deluxe MB
AMD 4400 X2 CPU
EVGA 7800 512MB GTX Video card
Shuts down while playing HL2 Lost Coast. Not had it shutdown during regular desktop activities yet. I can restart the computer immediately and play again for 15 mins before it happens again.
I guess I'm going to have to get on to Antec
I wonder if this Neo HE shutdown problem pertains only to units sold in the US? After all, PSUs sold in Europe are different (230V, PFC), right? If the problem pertains to all PSUs then I wonder when the fixed PSUs arrive in Europe?
Here in Denmark I can only find the 380 and 430W models, I guess the 500 and 550W models are underway
Here in Denmark I can only find the 380 and 430W models, I guess the 500 and 550W models are underway
I've been very proactive towards Antec on this, feel I have had to be. I have a couple of real problems with the way they have handled this; for instance their insistence to ship 2 replacements UPS ground from CA to IL (5 business days each ), and their initial tendency to insist I had not 1 but 2! bad power supplies IN A ROW. I even told them I knew from my research with a bunch of boards that what they were sending me was NOT going to work. Imagine waiting 5 business days for something to arrive, and knowing within 5 minutes that it was also not going to power up your system, and all you can do is wait for it to arrive. Then you are back to square one.klankymen wrote:it was sent out today? that's awesome, i hope they email me about it soon.
Unless you contact the tech fellow Roscoe at extension 302, they will most likely not be sending anything on their own, in fact you most likely will have to pony up and pay to send your old psu to them, let them receive it, then they may ship a replacement to you UPS ground. They seem not to understand the value of a customers time and how frustration in this situation is fueled by their apparent deficits of customer service as exhibited by some companies today (advance shipping among other things).
I was told that there were a FEW a8n-sli premiums out there with OLD BIOS's that were causing all this problem... BZZZT - How about Abit, Biostar, Asus, BFG BFGRNF4U, P5LD2 (some with very new bios revisions.) (I tried all these boards with different combos of CPU and presented all the info in a nice way to them.
This even when I placed quite a bit of evidence in front of them that there was a problem of some sort. A customer sitting with a useless case for 3 weeks that they paid 160 for does not at least deserve a bump up to 3 day or 2 day shipping at least?
Sorry for the long post if you are still reading this, but from the way this has been handled at a personal level I'm just a little bothered by the whole mess. I'll post back when I receive the new PSU, sometime early next week. One would think since mine is the first new revision being sent out, that they would be anxious to know if it fixes the problem... (no problem Antec? Look at customer comments about your case/psu on www.newegg.com).
(edited for clarity).
Last edited by Hellspawn on Wed Nov 30, 2005 8:15 am, edited 1 time in total.
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what do you mean by at x302?
as for long shipping, it'll be even longer for me, as the shipping takes 5 days to get wherever (new york i think) and then the army has to send it overseas, so thats 3 days more. arrghh.
when i called up the guy he said a week to a month until they actually get in their shipment of the new PSU, but from what you say it sounds like they have it allready. i gave them my email so they can contact me, but if i still have no reply by the time you get yours im calling again.
as for long shipping, it'll be even longer for me, as the shipping takes 5 days to get wherever (new york i think) and then the army has to send it overseas, so thats 3 days more. arrghh.
when i called up the guy he said a week to a month until they actually get in their shipment of the new PSU, but from what you say it sounds like they have it allready. i gave them my email so they can contact me, but if i still have no reply by the time you get yours im calling again.
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oops.. let me clarify... yes, extension 302 at 510-770-1200 or the toll-free number. The fellow's name is Roscoe. He is doing the best he can with the situation, and apparently being rather limited by others he must confer with. He is in posession of the revised neo430 units. He's the guy you would need to go through to get one.Ralf Hutter wrote:Apparently, someone who can make things happen. Hellspawn mentioned talking to him in an earlier post.klankymen wrote:why, who is on that line?
As I mentioned, my revised unit (apparently in a retail box according to Roscoe), should arrive next Monday it looks like. He said he is going to personally test them before shipment. I did inquire about what the testing involved, but have not heard back yet. When I do I'll post what I'm told.
Until then I'm using a truepower 380s from an older sonata case and it is up and running fine, despite being a 20pin atx versus 24pin. I am using the 4pin aux 12v+ however.
More later.
perhaps a seasonic S12 430w then
http://www.silentpcreview.com/article226-page1.html
30A 5V rail should be enough for that system
http://www.silentpcreview.com/article226-page1.html
30A 5V rail should be enough for that system
Don't they blow heat back into the case?SnooP wrote:perhaps a seasonic S12 430w then
http://www.silentpcreview.com/article226-page1.html
30A 5V rail should be enough for that system
The 550W NEO has 20 AMPS on the 5V line. Shouldn't that be enough for one P3?
I'll keep this thread posted. They just apparently got them in on Monday or so. He is testing each one before shipment, and he said mine was the first going out to a customer.klankymen wrote:what do you mean by at x302?
as for long shipping, it'll be even longer for me, as the shipping takes 5 days to get wherever (new york i think) and then the army has to send it overseas, so thats 3 days more. arrghh.
when i called up the guy he said a week to a month until they actually get in their shipment of the new PSU, but from what you say it sounds like they have it allready. i gave them my email so they can contact me, but if i still have no reply by the time you get yours im calling again.
We'll see come next Monday.
Yep, two 1400mhz P3's. Is anything apart from the cpu powered from the 5v? Memory comes from 3.3v and disks / optical from 12v? How about pci cards?SnooP wrote:for one yes, but the guy above has a dual p3 setup, so 20A 5V (100W) will be cutting it fairly close. Also the lower models have smaller 5V rails.
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Something that concerns me as well. I'm putting together a system with an Asus A8N32 (in non-SLI config).. P180, 4400 X2, etc...jldet5 wrote:Don't they blow heat back into the case?SnooP wrote:perhaps a seasonic S12 430w then
http://www.silentpcreview.com/article226-page1.html
30A 5V rail should be enough for that system
And I worry a bit about the ventillation mode of the S12.
Maybe I should consider a Phantom 500?
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I wouldn't worry about it too much. SPCR reviewed P180 with seasonic installed and it worked just fine. I'm going to be assembling P180+S12-600 this weekspiffy102 wrote:Something that concerns me as well. I'm putting together a system with an Asus A8N32 (in non-SLI config).. P180, 4400 X2, etc...jldet5 wrote:Don't they blow heat back into the case?SnooP wrote:perhaps a seasonic S12 430w then
http://www.silentpcreview.com/article226-page1.html
30A 5V rail should be enough for that system
And I worry a bit about the ventillation mode of the S12.
Maybe I should consider a Phantom 500?
looks like i still have buzzing/interference when i scroll rapidly through webpages and with heavy 3d power draw (quake 4 buzzes louder than world of warcraft for example) with the antec 500he (and an evga 7800gt)
wonder if it's more the mobo or the psu? (just swapped the psu in from a seasonic s12-430)
wonder if it's more the mobo or the psu? (just swapped the psu in from a seasonic s12-430)
hi... so as of now, the antec neohe issue has not been resolved yet? in any event, if i am buying a new antech neohe, how would i be able to identify which is the updated model and which was the old model that had problems with the asus board?
someone mentioned that the psu also have issues with abit's motherboard? what motherboard is that and what's the issue?
thanks guys for any info that you can shed on this!
someone mentioned that the psu also have issues with abit's motherboard? what motherboard is that and what's the issue?
thanks guys for any info that you can shed on this!